Terms of Service

Agreement to Terms

By accessing or using BA Integrate's Business-Agent Integration Standard (BAIS) platform and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

Description of Services

BA Integrate provides an enterprise AI agent integration platform that enables businesses to connect AI agents with their existing systems using standardized protocols. Our Services include:

• BAIS API and integration platform
• AI agent orchestration and management tools
• Business system connectors and integrations
• Analytics and monitoring capabilities
• Technical support and documentation

User Accounts

Account Creation

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

• Provide accurate and up-to-date information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Use the Services in compliance with these Terms
• Ensure authorized users comply with these Terms

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use our Services for illegal or fraudulent activities
• Resell or redistribute our Services without permission
• Reverse engineer or attempt to extract source code

Data and Privacy

Your Data

You retain ownership of all data you provide to our Services. By using our Services, you grant us a limited license to process your data as necessary to provide the Services.

Data Processing

• We process your data in accordance with our Privacy Policy
• We implement appropriate security measures to protect your data
• We do not sell or rent your personal data to third parties
• We may use aggregated, anonymized data for service improvement

Intellectual Property Rights

Our Rights

BA Integrate owns all rights, title, and interest in and to the Services, including all intellectual property rights. Our Services are protected by copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of your data and any intellectual property you create using our Services. You grant us a limited license to use your data as necessary to provide the Services.

Payment Terms

Fees and Billing

• Subscription fees are billed in advance on a monthly or annual basis
• Usage-based fees are calculated and billed monthly
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice

Payment Methods

We accept major credit cards and other payment methods as specified during account setup. You authorize us to charge your payment method for all fees.

Service Level Agreement

Uptime Commitment

• We strive to maintain 99.9% uptime for our Services
• Scheduled maintenance will be announced in advance
• We will provide credits for qualifying service interruptions

Support

Technical support is provided according to your subscription plan. We will respond to support requests within the timeframes specified in your service agreement.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BA INTEGRATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless BA Integrate and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any data or content you provide to the Services

Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting our support team. Termination will be effective at the end of your current billing period.

Termination by Us

We may suspend or terminate your account immediately if you:

• Violate these Terms or our Acceptable Use Policy
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Pose a security risk to our Services or other users

Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Providing notice through our Services

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Organization].

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BA Integrate regarding the Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision.

Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@baintegrate.com
• Address: BA Integrate, Legal Department, [Business Address]
• Phone: [Contact Number]